Resolved after 4 days 21 hours, affecting Intra-Market Connectivity and Ultra-Low Latency Connectivity, on October 2, 2026.
Teraswitch has identified the loss of two undersea cables between our Singapore and Tokyo locations. The root cause is not yet known, and we are actively investigating with our carriers. Traffic has been automatically diverted to an alternate path.
Affected components
Update timeline
- identified Oct 02, 2026, 04:40 PM UTC
Teraswitch has identified the loss of two undersea cables between our Singapore and Tokyo locations. The root cause is not yet known, and we are actively investigating with our carriers. Traffic has been automatically diverted to an alternate path.
- resolved Oct 07, 2026, 02:38 PM UTC
All links have been restored and are stable. Traffic is fully normalized.
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