Resolved after 13 hours 56 minutes, affecting NA & LATAM - All countries and Colombia, on August 28, 2026.
Start Time: 07:37 AM PST - 08/28/26 End Time: 19:17 PM PST - 08/28/26 We received notification that the network issues previously reported by Multiple Operators from Colombia (CO) have been resolved. Multiple Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01227544
Affected components
Update timeline
- investigating Aug 28, 2026, 03:13 PM UTC
Start Time: 07:37 AM PST - 08/28/26 End Time: Ongoing We received notification that Movil SA (Tigo) (732/103;111;165) from Colombia (CO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
- resolved Aug 29, 2026, 05:10 AM UTC
Start Time: 07:37 AM PST - 08/28/26 End Time: 19:17 PM PST - 08/28/26 We received notification that the network issues previously reported by Multiple Operators from Colombia (CO) have been resolved. Multiple Operators end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01227544
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