TeleSign incident
2-Way service interruptions United Arab Emirates (AE) - 08/26/16
Resolved after 4 days 22 hours, affecting U.A.E., on August 27, 2026.
Start Time: 07:00 AM PDT - 08/26/26 End Time: 01:57 AM PDT - 09/01/26 Previously reported issues with 2-Way SMS delivery toward United Arab Emirates (AE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01226634
Affected components
Update timeline
- investigating Aug 27, 2026, 11:19 AM UTC
Start Time: 07:00 am PDT - 08/26/16 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward United Arab Emirates (AE). Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01226627
- resolved Sep 01, 2026, 09:20 AM UTC
Start Time: 07:00 AM PDT - 08/26/26 End Time: 01:57 AM PDT - 09/01/26 Previously reported issues with 2-Way SMS delivery toward United Arab Emirates (AE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01226634
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