TeleSign incident

Operator Alert - Poland (PL) - Orange (IDEA Centertel) (260/03;05;45) - 08/26/2026

Resolved after 1 hour 48 minutes, affecting EMEA - All countries and Poland, on August 26, 2026.

resolved Aug 26, 2026, 08:58 AM UTC

Start Time: 00:05AM PDT - 08/26/2026 End Time: 01:38AM PDT - 08/26/2026 We received notification that the network issues previously reported by Orange (IDEA Centertel) from Poland (PL) have been resolved. Orange (IDEA Centertel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01225762

Started
Aug 26, 2026, 07:10 AM UTC
Resolved
Aug 26, 2026, 08:58 AM UTC
Duration
1h 48m
Detected by Pingoru
Aug 26, 2026, 07:10 AM UTC

Affected components

EMEA - All countriesPoland

Update timeline

  1. investigating Aug 26, 2026, 07:10 AM UTC

    Start Time: 00:05AM PDT - 08/26/2026 End Time: Ongoing We received notification that Orange (IDEA Centertel) (260/03;05;45) from Poland (PL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01225762

  2. resolved Aug 26, 2026, 08:58 AM UTC

    Start Time: 00:05AM PDT - 08/26/2026 End Time: 01:38AM PDT - 08/26/2026 We received notification that the network issues previously reported by Orange (IDEA Centertel) from Poland (PL) have been resolved. Orange (IDEA Centertel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01225762

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