TeleSign incident
Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 04/30/2026
Resolved after 9 hours 19 minutes, affecting NA & LATAM - All countries, on May 1, 2026.
Start Time: 10:33 PM PDT - 04/30/26 End Time: 06:30 AM PDT - 05/01/26 We received notification that the network issues previously reported by Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01165032
Affected components
Update timeline
- investigating May 01, 2026, 05:40 AM UTC
Start Time: 10:33 PM PDT - 04/30/26 End Time: Ongoing We received notification that Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01165032
- resolved May 01, 2026, 02:59 PM UTC
Start Time: 10:33 PM PDT - 04/30/26 End Time: 06:30 AM PDT - 05/01/26 We received notification that the network issues previously reported by Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01165032
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