TeleSign incident
Operator Alert - Burundi (BI) - Econet Leo - UCOM (642/01;82) - 08/19/26
Resolved after 3 hours 58 minutes, affecting EMEA - All countries, on August 20, 2026.
Start Time: 10:34PM PDT - 08/19/26 End Time: 1:30AM PDT - 08/20/26 We received notification that the network issues previously reported by Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222879
Affected components
Update timeline
- investigating Aug 20, 2026, 05:40 AM UTC
Start Time: 10:34PM PDT - 08/19/26 End Time: Ongoing We received notification that Econet Leo - UCOM (642/01;82) from Burundi (BI) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01222879
- resolved Aug 20, 2026, 09:38 AM UTC
Start Time: 10:34PM PDT - 08/19/26 End Time: 1:30AM PDT - 08/20/26 We received notification that the network issues previously reported by Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01222879
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