TeleSign incident

Operator Alert - United Kingdom (GB) - Lycamobile Limited (234/26)

Resolved after 3 hours 6 minutes, affecting EMEA - All countries and United Kingdom, on August 15, 2026.

resolved Aug 15, 2026, 06:32 PM UTC

Start Time: 08:18AM PT - 08/15/26 End Time: 11:31AM PT - 08/15/26 We received notification that the network issues previously reported by Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01220745

Started
Aug 15, 2026, 03:25 PM UTC
Resolved
Aug 15, 2026, 06:32 PM UTC
Duration
3h 6m
Detected by Pingoru
Aug 15, 2026, 03:25 PM UTC

Affected components

EMEA - All countriesUnited Kingdom

Update timeline

  1. investigating Aug 15, 2026, 03:25 PM UTC

    Start Time: 08:18AM PT - 08/15/26 End Time: Ongoing We received notification that Lycamobile Limited (234/26) from United Kingdom (GB) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01220745

  2. resolved Aug 15, 2026, 06:32 PM UTC

    Start Time: 08:18AM PT - 08/15/26 End Time: 11:31AM PT - 08/15/26 We received notification that the network issues previously reported by Lycamobile Limited (234/26) from United Kingdom (GB) have been resolved. Lycamobile Limited (234/26) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01220745

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