TeleSign incident
Operator Alert - Norway (NO) - Netcom - Telia (242/02;05) - 8/13/26
Resolved after 1 hour 36 minutes, affecting EMEA - All countries, on August 13, 2026.
Start Time: 2:48 AM PDT - 08/13/26 End Time: 4 AM PDT - 08/13/26 We received notification that the network issues previously reported by Netcom - Telia (242/02;05) from Norway (NO) have been resolved. Netcom - Telia (242/02;05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01219444
Affected components
Update timeline
- investigating Aug 13, 2026, 09:57 AM UTC
Start Time: 2:48AM PDT - 8/13/26 End Time: Ongoing We received notification that Netcom - Telia (242/02;05) from Norway (NO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01219444
- resolved Aug 13, 2026, 11:34 AM UTC
Start Time: 2:48 AM PDT - 08/13/26 End Time: 4 AM PDT - 08/13/26 We received notification that the network issues previously reported by Netcom - Telia (242/02;05) from Norway (NO) have been resolved. Netcom - Telia (242/02;05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01219444
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