TeleSign incident

Operator Alert - South Africa (ZA) - Vodacom (655/01)

Resolved after 1 hour 43 minutes, affecting EMEA - All countries, on August 9, 2026.

resolved Aug 09, 2026, 08:11 AM UTC

Start Time: 11:22 PM PDT - 08/08/26 End Time: 12:35 AM PDT - 08/09/26 We received notification that the network issues previously reported by Vodacom (655/01) from South Africa (ZA) have been resolved. Vodacom (655/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01217133

Started
Aug 09, 2026, 06:27 AM UTC
Resolved
Aug 09, 2026, 08:11 AM UTC
Duration
1h 43m
Detected by Pingoru
Aug 09, 2026, 06:27 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Aug 09, 2026, 06:27 AM UTC

    Start Time: 11:22 PM PDT - 08/08/26 End Time: Ongoing We received notification that Vodacom (655/01) from South Africa (ZA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01217133

  2. resolved Aug 09, 2026, 08:11 AM UTC

    Start Time: 11:22 PM PDT - 08/08/26 End Time: 12:35 AM PDT - 08/09/26 We received notification that the network issues previously reported by Vodacom (655/01) from South Africa (ZA) have been resolved. Vodacom (655/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01217133

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