Operator Service Alert - Chile (CL) - ENTEL PCS Telecomunicaciones (730/01;10;19) - 08/05/26

Update timeline

1. investigating Aug 06, 2026, 04:41 AM UTC

   Issue: Operator - ENTEL PCS Telecomunicaciones (730/01;10;19) Quality degradation Start Time: 08:40pm PDT - 08/05/26 End Time: Ongoing Summary: We received notification that ENTEL PCS Telecomunicaciones (730/01;10;19) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. Telesign is engaged with the operators for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption. If you have any questions, please contact [email protected]. SF 01215660

2. resolved Aug 06, 2026, 10:05 AM UTC

   Start Time: 08:40pm PDT - 08/05/26 End Time: 12:47am PDT - 08/06/26 We received notification that the network issues previously reported by ENTEL PCS Telecomunicaciones (730/01;10;19) from Chile (CL) have been resolved. ENTEL PCS end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01215660