TeleSign incident
Phone ID Live - Service Alert - Indonesia (ID) - Indosat Ooredoo Hutchison (510/01;03;21;89)
Resolved after 2 days 21 hours, affecting Indonesia, on August 3, 2026.
Date: 08/02/2026 Start Time: 02:35 PM PST End Time: Ongoing We received a notification from our partner that Phone ID Live is currently experiencing issues in Indonesia (ID) for Indosat Ooredoo Hutchison (510/01;03;21;89) end users, which may cause delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
Affected components
Update timeline
- identified Aug 03, 2026, 12:03 AM UTC
Date: 08/02/2026 Start Time: 02:35 PM PST End Time: Ongoing We received a notification from our partner that Phone ID Live is currently experiencing issues in Indonesia (ID) for Indosat Ooredoo Hutchison (510/01;03;21;89) end users, which may cause delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
- resolved Aug 05, 2026, 09:38 PM UTC
This incident has been resolved.
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