TeleSign incident

WhatsApp - Intermittent Availability

Resolved after 1 hour 14 minutes, affecting WhatsApp and WhatsApp and 1 more, on July 28, 2026.

resolved Jul 28, 2026, 10:23 AM UTC

Start Time: 06:05 UTC End Time: 10:11 UTC Dear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available. We sincerely apologize for the inconvenience this may have caused you.

Started
Jul 28, 2026, 09:08 AM UTC
Resolved
Jul 28, 2026, 10:23 AM UTC
Duration
1h 14m
Detected by Pingoru
Jul 28, 2026, 09:08 AM UTC

Affected components

WhatsAppWhatsAppMessaging API

Update timeline

  1. investigating Jul 28, 2026, 09:08 AM UTC

    Dear Customers and Partners, We are currently experiencing a service disruption. Our Network Engineers team is working to identify the root cause and implement a solution. Once we have more information, we will make sure to update you.

  2. resolved Jul 28, 2026, 10:23 AM UTC

    Start Time: 06:05 UTC End Time: 10:11 UTC Dear Customers and Partners, Our Network Engineers have identified and successfully resolved this incident. We are currently working on the root cause analysis and will provide it once available. We sincerely apologize for the inconvenience this may have caused you.

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