TeleSign incident
Operator Alert - Costa Rica (CR) - Telefonica Moviles Costa Rica (712/04)
Resolved after 12 hours 6 minutes, affecting NA & LATAM - All countries, on April 29, 2026.
Start Time: 09:59 PM PDT - 04/28/26 End Time: 09:02 AM PDT - 04/29/26 We received notification that the network issues previously reported by Telefonica Moviles Costa Rica (712/04) from Costa Rica (CR) have been resolved. Telefonica Moviles Costa Rica (712/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163854
Affected components
Update timeline
- investigating Apr 29, 2026, 05:08 AM UTC
Start Time: 09:59 PM PDT - 04/28/26 End Time: Ongoing We received notification that Telefonica Moviles Costa Rica (712/04) from Costa Rica (CR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01163854
- resolved Apr 29, 2026, 05:15 PM UTC
Start Time: 09:59 PM PDT - 04/28/26 End Time: 09:02 AM PDT - 04/29/26 We received notification that the network issues previously reported by Telefonica Moviles Costa Rica (712/04) from Costa Rica (CR) have been resolved. Telefonica Moviles Costa Rica (712/04) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163854
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