TeleSign incident
Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 07/22/2026
Resolved after 2 hours 55 minutes, affecting NA & LATAM - All countries, on July 23, 2026.
Start Time: 11:30PM PDT - 07/22/2026 End Time: 01:10AM PDT - 07/23/2026 We received notification that the network issues previously reported by Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01208061
Affected components
Update timeline
- investigating Jul 23, 2026, 06:40 AM UTC
Start Time: 11:30PM PDT - 07/22/2026 End Time: Ongoing We received notification that Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01208061
- investigating Jul 23, 2026, 09:34 AM UTC
We are continuing to investigate this issue.
- resolved Jul 23, 2026, 09:36 AM UTC
Start Time: 11:30PM PDT - 07/22/2026 End Time: 01:10AM PDT - 07/23/2026 We received notification that the network issues previously reported by Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01208061
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