TeleSign incident
Operator Alert - Germany (DE) - Lebara (Group 3G) (262/14)
Resolved after 2 hours 4 minutes, affecting Germany, on April 28, 2026.
Start Time: 11:00 AM PST - 04/28/26 End Time: 09:24 AM PST - 04/28/26 We received notification that the network issues previously reported by Lebara (Group 3G) (262/14) from Germany (DE) have been resolved. Lebara (Group 3G) (262/14) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163602
Affected components
Update timeline
- investigating Apr 28, 2026, 04:27 PM UTC
Start Time: 09:24 AM PST - 04/28/26 End Time: Ongoing We received notification that Lebara (Group 3G) (262/14) from Germany (DE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01163602
- resolved Apr 28, 2026, 06:32 PM UTC
Start Time: 11:00 AM PST - 04/28/26 End Time: 09:24 AM PST - 04/28/26 We received notification that the network issues previously reported by Lebara (Group 3G) (262/14) from Germany (DE) have been resolved. Lebara (Group 3G) (262/14) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163602
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