TeleSign incident
Operator Alert - Ireland (IE) - UPC Communications (272/15)
Resolved after 1 day 4 hours, affecting EMEA - All countries and Ireland, on April 28, 2026.
Start Time: 08:49 AM PST - 04/28/26 End Time: 12:32 AM PST - 04/29/26 We received notification that the network issues previously reported by UPC Communications (272/15) from Ireland (IE) have been resolved. UPC Communications end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163592
Affected components
Update timeline
- investigating Apr 28, 2026, 03:52 PM UTC
Start Time: 08:49 AM PST - 04/28/26 End Time: Ongoing We received notification that UPC Communications (272/15) from Ireland (IE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01163592
- resolved Apr 29, 2026, 08:10 PM UTC
Start Time: 08:49 AM PST - 04/28/26 End Time: 12:32 AM PST - 04/29/26 We received notification that the network issues previously reported by UPC Communications (272/15) from Ireland (IE) have been resolved. UPC Communications end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163592
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