TeleSign incident
Operator Alert - Senegal (SN) - Sentel (608/02) - 7/21/26
Resolved after 4 hours 53 minutes, affecting EMEA - All countries, on July 22, 2026.
Start Time: 10:51 PM PDT - 7/21/26 End Time: 11:33 PM PDT - 7/21/26 We received notification that the network issues previously reported by Sentel (608/02) from Senegal (SN) have been resolved. Sentel (608/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01207287
Affected components
Update timeline
- investigating Jul 22, 2026, 05:55 AM UTC
Start Time: 10:51 PM PDT - 7/21/26 End Time: Ongoing We received notification that Sentel (608/02) from Senegal (SN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01207287
- resolved Jul 22, 2026, 10:49 AM UTC
Start Time: 10:51 PM PDT - 7/21/26 End Time: 11:33 PM PDT - 7/21/26 We received notification that the network issues previously reported by Sentel (608/02) from Senegal (SN) have been resolved. Sentel (608/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01207287
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