TeleSign incident
Operator Alert - Chile (CL) - Telefonica Movil de Chile (730/02)
Resolved after 46 minutes, affecting NA & LATAM - All countries and Chile, on July 21, 2026.
Start Time: 09:16 PM PDT - 07/20/26 End Time: 09:51 PM PDT - 07/20/26 We received notification that the network issues previously reported by Telefonica Movil de Chile (730/02) from Chile (CL) have been resolved. Telefonica Movil de Chile (730/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01206689
Affected components
Update timeline
- investigating Jul 21, 2026, 04:20 AM UTC
Start Time: 09:16 PM PDT - 07/20/26 End Time: Ongoing We received notification that Telefonica Movil de Chile (730/02) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01206689
- resolved Jul 21, 2026, 05:06 AM UTC
Start Time: 09:16 PM PDT - 07/20/26 End Time: 09:51 PM PDT - 07/20/26 We received notification that the network issues previously reported by Telefonica Movil de Chile (730/02) from Chile (CL) have been resolved. Telefonica Movil de Chile (730/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01206689
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