TeleSign incident
Operator Alert - Nigeria (NG) - Nigeria Communications Ltd (MTN) (621/30) - 07/17/26
Resolved after 4 hours 22 minutes, affecting EMEA - All countries, on July 17, 2026.
Start Time: 4:48 PM PDT - 07/17/26 End Time: 8:45 PM PDT - 07/17/26 We received notification that the network issues previously reported by Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) have been resolved. Nigeria Communications Ltd (MTN) (621/30) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01205644
Affected components
Update timeline
- investigating Jul 17, 2026, 11:56 PM UTC
Start Time: 04:48 PM PDT - 07/17/26 End Time: Ongoing We received notification that Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01205644
- resolved Jul 18, 2026, 04:19 AM UTC
Start Time: 4:48 PM PDT - 07/17/26 End Time: 8:45 PM PDT - 07/17/26 We received notification that the network issues previously reported by Nigeria Communications Ltd (MTN) (621/30) from Nigeria (NG) have been resolved. Nigeria Communications Ltd (MTN) (621/30) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01205644
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