TeleSign incident

Operator Alert - Chile (CL) - Claro Chile (730/03) - 7/16/26

Resolved after 1 hour 32 minutes, affecting Chile, on July 16, 2026.

resolved Jul 17, 2026, 01:10 AM UTC

Start Time: 16:33PDT - 7/16/26 End Time: 06:09 PM PDT - 7/16/26 We received notification that the network issues previously reported by Claro Chile (730/03) from Chile (CL) have been resolved. Claro Chile (730/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01205140

Started
Jul 16, 2026, 11:37 PM UTC
Resolved
Jul 17, 2026, 01:10 AM UTC
Duration
1h 32m
Detected by Pingoru
Jul 16, 2026, 11:37 PM UTC

Affected components

Chile

Update timeline

  1. investigating Jul 16, 2026, 11:37 PM UTC

    Start Time: 16:33PDT - 7/16/26 End Time: Ongoing We received notification that Claro Chile (730/03) from Chile (CL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01205140

  2. resolved Jul 17, 2026, 01:10 AM UTC

    Start Time: 16:33PDT - 7/16/26 End Time: 06:09 PM PDT - 7/16/26 We received notification that the network issues previously reported by Claro Chile (730/03) from Chile (CL) have been resolved. Claro Chile (730/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01205140

Your product runs on more than TeleSign

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →