TeleSign incident

Operator Alert - Pakistan (PK) - Jazz (410/01;07) - 7/13/26

Resolved after 2 hours 10 minutes, affecting Pakistan, on July 13, 2026.

resolved Jul 13, 2026, 08:50 PM UTC

Start Time: 11:30 AM PDT - 7/13/26 End Time: 1:35 PM PDT - 7/13/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01203027

Started
Jul 13, 2026, 06:40 PM UTC
Resolved
Jul 13, 2026, 08:50 PM UTC
Duration
2h 10m
Detected by Pingoru
Jul 13, 2026, 06:40 PM UTC

Affected components

Pakistan

Update timeline

  1. investigating Jul 13, 2026, 06:40 PM UTC

    Start Time: 11:30 PDT - 7/13/26 End Time: Ongoing We received notification that Pakistan (PK) from Jazz (410/01;07) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01203027

  2. resolved Jul 13, 2026, 08:50 PM UTC

    Start Time: 11:30 AM PDT - 7/13/26 End Time: 1:35 PM PDT - 7/13/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07 end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01203027

Your product runs on more than TeleSign

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →