TeleSign incident

Operator Alert - Algeria (DZ) - Ooredoo (Wataniya) (603/03)

Resolved after 1 hour 26 minutes, affecting EMEA - All countries, on July 12, 2026.

resolved Jul 12, 2026, 02:38 PM UTC

Start Time: 6:09 AM PDT - 07/12/26 End Time: 7:16 AM PDT - 07/12/26 We received notification that the network issues previously reported by Ooredoo (Wataniya) (603/03) from Algeria (DZ) have been resolved. Ooredoo (Wataniya) (603/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01202353

Started
Jul 12, 2026, 01:12 PM UTC
Resolved
Jul 12, 2026, 02:38 PM UTC
Duration
1h 26m
Detected by Pingoru
Jul 12, 2026, 01:12 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jul 12, 2026, 01:12 PM UTC

    Start Time: 6:09 AM PDT - 07/12/26 End Time: Ongoing We received notification that Ooredoo (Wataniya) (603/03) from Algeria (DZ) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01202353

  2. resolved Jul 12, 2026, 02:38 PM UTC

    Start Time: 6:09 AM PDT - 07/12/26 End Time: 7:16 AM PDT - 07/12/26 We received notification that the network issues previously reported by Ooredoo (Wataniya) (603/03) from Algeria (DZ) have been resolved. Ooredoo (Wataniya) (603/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01202353

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