TeleSign incident
Operator Alert - Pakistan (PK) - Jazz (410/01;07) - 4/27/26
Resolved after 3 hours 45 minutes, affecting APAC - All countries and Pakistan, on April 27, 2026.
Start Time: 2:16 PM PST - 04/27/26 End Time: 4:30 PM PST - 04/27/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163123
Affected components
Update timeline
- investigating Apr 27, 2026, 09:30 PM UTC
Start Time: 2:16 PM PST - 04/27/26 End Time: Ongoing We received notification that Jazz (410/01;07) from Pakistan (PK) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01163123
- resolved Apr 28, 2026, 01:16 AM UTC
Start Time: 2:16 PM PST - 04/27/26 End Time: 4:30 PM PST - 04/27/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01163123
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