TeleSign incident
Operator Alert - Switzerland (CH) - Sunrise (Diax) (228/02;08;12;53;60)
Resolved after 5 hours 48 minutes, affecting EMEA - All countries, on July 10, 2026.
Start Time: 10:50 AM PDT- 07/10/26 End Time: 03:51 PM PDT- 07/10/26 We received notification that the network issues previously reported by Sunrise (Diax) from Switzerland (CH) have been resolved. Sunrise (Diax) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201792
Affected components
Update timeline
- investigating Jul 10, 2026, 06:02 PM UTC
Start Time: 10:50 AM PDT- 07/10/26 End Time: Ongoing We received notification that Sunrise (Diax) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01201792
- resolved Jul 10, 2026, 11:51 PM UTC
Start Time: 10:50 AM PDT- 07/10/26 End Time: 03:51 PM PDT- 07/10/26 We received notification that the network issues previously reported by Sunrise (Diax) from Switzerland (CH) have been resolved. Sunrise (Diax) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201792
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services