TeleSign incident
Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002)
Resolved after 2 hours 26 minutes, affecting NA & LATAM - All countries, on July 9, 2026.
Start Time: 10:47AM PT - 07/09/26 End Time: 11:58AM PT - 07/09/26 We received notification that the network issues previously reported by [OPERATOR NAME] from [COUNTRY] have been resolved. [OPERATOR NAME] end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201168
Affected components
Update timeline
- investigating Jul 09, 2026, 05:53 PM UTC
Start Time: 10:47AM PT - 07/09/26 End Time: Ongoing We received notification that Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01201168
- resolved Jul 09, 2026, 08:20 PM UTC
Start Time: 10:47AM PT - 07/09/26 End Time: 11:58AM PT - 07/09/26 We received notification that the network issues previously reported by [OPERATOR NAME] from [COUNTRY] have been resolved. [OPERATOR NAME] end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01201168
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