TeleSign incident
Operator Alert - South Africa (ZA) - MTN (655/10) - 7/8/26
Resolved after 2 hours 25 minutes, affecting EMEA - All countries, on July 9, 2026.
Start Time: 10:18 PM PDT - 7/8/26 End Time: 01:06 AM PDT - 7/9/26 We received notification that the network issues previously reported by MTN (655/10) from South Africa (ZA) have been resolved. MTN (655/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01200758
Affected components
Update timeline
- investigating Jul 09, 2026, 06:22 AM UTC
Start Time: 10:18 PM PDT - 7/8/26 End Time: Ongoing We received notification that MTN (655/10) from South Africa (ZA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01200758
- resolved Jul 09, 2026, 08:48 AM UTC
Start Time: 10:18 PM PDT - 7/8/26 End Time: 01:06 AM PDT - 7/9/26 We received notification that the network issues previously reported by MTN (655/10) from South Africa (ZA) have been resolved. MTN (655/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01200758
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