TeleSign incident
Operator Alert - Saudi Arabia (SA) - Virgin KSA (420/05)
Resolved after 4 hours 7 minutes, affecting Saudi Arabia, on July 4, 2026.
Start Time: 00:04 PT - 07/04/26 End Time: 04:04 PT - 07/04/26 We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01198277
Affected components
Update timeline
- investigating Jul 04, 2026, 07:05 AM UTC
Start Time: 00:04 PT - 07/04/26 End Time: Ongoing We received notification that Virgin KSA (420/05) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01198277
- resolved Jul 04, 2026, 11:13 AM UTC
Start Time: 00:04 PT - 07/04/26 End Time: 04:04 PT - 07/04/26 We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01198277
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