TeleSign incident
Operator Alert - Pakistan (PK) - Jazz (410/01;07) - 7/2/26
Resolved after 3 hours 13 minutes, affecting EMEA - All countries, on July 2, 2026.
Start Time: 10:24 AM PDT- 7/2/26 End Time: 12:14 PM PDT- 7/2/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01197446
Affected components
Update timeline
- investigating Jul 02, 2026, 05:28 PM UTC
Start Time: 10:24 AM PDT- 7/2/26 End Time: Ongoing We received notification that Jazz (410/01;07) from Pakistan (PK) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01197446
- resolved Jul 02, 2026, 08:41 PM UTC
Start Time: 10:24 AM PDT- 7/2/26 End Time: 12:14 PM PDT- 7/2/26 We received notification that the network issues previously reported by Jazz (410/01;07) from Pakistan (PK) have been resolved. Jazz (410/01;07) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01197446
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