TeleSign incident

Operator Alert - Dominican Republic (DO) - Orange (Transmisiones y Proy.) (370/01)

Resolved after 14 hours 32 minutes, affecting NA & LATAM - All countries, on July 1, 2026.

resolved Jul 02, 2026, 09:01 AM UTC

Start Time: 11:24 AM PST - 07/01/26 End Time: 12:17 AM PST - 07/02/26 We received notification that the network issues previously reported by Orange (Transmisiones y Proy.) (370/01) from Dominican Republic (DO) have been resolved. Orange (Transmisiones y Proy.) (370/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01196629

Started
Jul 01, 2026, 06:29 PM UTC
Resolved
Jul 02, 2026, 09:01 AM UTC
Duration
14h 32m
Detected by Pingoru
Jul 01, 2026, 06:29 PM UTC

Affected components

NA & LATAM - All countries

Update timeline

  1. investigating Jul 01, 2026, 06:29 PM UTC

    Start Time: 11:24 AM PST - 07/01/26 End Time: Ongoing We received notification that Orange (Transmisiones y Proy.) (370/01) from Dominican Republic (DO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF01196629

  2. resolved Jul 02, 2026, 09:01 AM UTC

    Start Time: 11:24 AM PST - 07/01/26 End Time: 12:17 AM PST - 07/02/26 We received notification that the network issues previously reported by Orange (Transmisiones y Proy.) (370/01) from Dominican Republic (DO) have been resolved. Orange (Transmisiones y Proy.) (370/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF01196629

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