TeleSign incident
Operator Alert - Peru (PE) - Movistar (Telefonica) (716/06) - 4/25/26
Resolved after 10 hours 37 minutes, affecting NA & LATAM - All countries and Peru, on April 25, 2026.
Start Time: 10:21 AM PST - 04/25/26 End Time: 08:57 PM PST - 04/25/26 We received notification that the network issues previously reported by Movistar (Telefonica) (716/06)] from Peru have been resolved. Movistar (Telefonica) (716/06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01162452
Affected components
Update timeline
- investigating Apr 25, 2026, 05:31 PM UTC
Start Time: 10:21 AM PST - 04/25/26 End Time: Ongoing We received notification that Movistar (Telefonica) (716/06) from Peru is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01162452
- resolved Apr 26, 2026, 03:59 AM UTC
Start Time: 10:21 AM PST - 04/25/26 End Time: 08:57 PM PST - 04/25/26 We received notification that the network issues previously reported by Movistar (Telefonica) (716/06)] from Peru have been resolved. Movistar (Telefonica) (716/06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01162452
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