TeleSign incident

Operator Alert - Nigeria (NG) - Globacom (621/50) - 06/11/26

Resolved after 7 hours 43 minutes, affecting EMEA - All countries, on June 11, 2026.

resolved Jun 12, 2026, 07:42 AM UTC

Start Time: 04:48 PM PDT - 06/11/26 End Time: 12:01 AM PDT - 06/12/26 We received notification that the network issues previously reported by Globacom (621/50) from Nigeria (NG) have been resolved. Globacom (621/50) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01186773

Started
Jun 11, 2026, 11:58 PM UTC
Resolved
Jun 12, 2026, 07:42 AM UTC
Duration
7h 43m
Detected by Pingoru
Jun 11, 2026, 11:58 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jun 11, 2026, 11:58 PM UTC

    Start Time: 04:48PM PDT - 06/11/26 End Time: Ongoing We received notification that Globacom (621/50) from Nigeria (NG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01186773

  2. resolved Jun 12, 2026, 07:42 AM UTC

    Start Time: 04:48 PM PDT - 06/11/26 End Time: 12:01 AM PDT - 06/12/26 We received notification that the network issues previously reported by Globacom (621/50) from Nigeria (NG) have been resolved. Globacom (621/50) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01186773

Your product runs on more than TeleSign

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →