TeleSign incident

Operator Alert - Venezuela (VE) - Telecomunicaciones Movilnet C.A. (734/06)

Resolved after 2 hours, affecting NA & LATAM - All countries, on April 25, 2026.

resolved Apr 25, 2026, 03:28 AM UTC

Start Time: 06:21 PM PDT - 04/24/26 End Time: 08:06 PM PDT - 04/24/26 We received notification that the network issues previously reported by Telecomunicaciones Movilnet C.A. (734/06) from Venezuela (VE) have been resolved. Telecomunicaciones Movilnet C.A. (734/06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01162325

Started
Apr 25, 2026, 01:27 AM UTC
Resolved
Apr 25, 2026, 03:28 AM UTC
Duration
2h
Detected by Pingoru
Apr 25, 2026, 01:27 AM UTC

Affected components

NA & LATAM - All countries

Update timeline

  1. investigating Apr 25, 2026, 01:27 AM UTC

    Start Time: 06:21 PM PDT - 04/24/26 End Time: Ongoing We received notification that Telecomunicaciones Movilnet C.A. (734/06) from Venezuela (VE) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01162325

  2. resolved Apr 25, 2026, 03:28 AM UTC

    Start Time: 06:21 PM PDT - 04/24/26 End Time: 08:06 PM PDT - 04/24/26 We received notification that the network issues previously reported by Telecomunicaciones Movilnet C.A. (734/06) from Venezuela (VE) have been resolved. Telecomunicaciones Movilnet C.A. (734/06) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01162325

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