TeleSign incident

Operator Alert - Uganda (UG) - MTN Uganda (641/10) - 06/08/2026

Resolved after 1 hour 52 minutes, affecting EMEA - All countries, on June 8, 2026.

resolved Jun 08, 2026, 04:01 PM UTC

Start Time: 07:03AM PDT - 06/08/2026 End Time: 08:53AM PDT - 06/08/2026 We received notification that the network issues previously reported by MTN Uganda (641/10) from Uganda (UG) have been resolved. MTN Uganda (641/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01184090

Started
Jun 08, 2026, 02:08 PM UTC
Resolved
Jun 08, 2026, 04:01 PM UTC
Duration
1h 52m
Detected by Pingoru
Jun 08, 2026, 02:08 PM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Jun 08, 2026, 02:08 PM UTC

    Start Time: 07:03AM PDT - 06/08/2026 End Time: Ongoing We received notification that MTN Uganda (641/10) from Uganda (UG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01184090

  2. resolved Jun 08, 2026, 04:01 PM UTC

    Start Time: 07:03AM PDT - 06/08/2026 End Time: 08:53AM PDT - 06/08/2026 We received notification that the network issues previously reported by MTN Uganda (641/10) from Uganda (UG) have been resolved. MTN Uganda (641/10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01184090

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