TeleSign incident
Operator Alert - Jordan (JO) - Zain (416/01) 6/7/2026
Resolved after 2 hours 50 minutes, affecting EMEA - All countries, on June 7, 2026.
Start Time: 01:06 PM PDT - 06/07/26 End Time: 02:46 PM PDT - 06/07/26 We received notification that the network issues previously reported by Zain (416/01) from Jordan (JO) have been resolved. Zain (416/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01183672
Affected components
Update timeline
- investigating Jun 07, 2026, 08:20 PM UTC
Start Time: 01:06 PM PDT - 06/07/26 End Time: Ongoing We received notification that Zain (416/01) from Jordan (JO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01183672
- resolved Jun 07, 2026, 11:11 PM UTC
Start Time: 01:06 PM PDT - 06/07/26 End Time: 02:46 PM PDT - 06/07/26 We received notification that the network issues previously reported by Zain (416/01) from Jordan (JO) have been resolved. Zain (416/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01183672
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