TeleSign incident
Operator Alert - Burundi (BI) - Econet Leo - UCOM (642/01;82) 05/30/26
Resolved after 4 hours 31 minutes, affecting EMEA - All countries, on May 31, 2026.
Start Time: 10:06 PM PDT - 05/30/26 End Time: 12:08 AM PDT- 05/31/26 We received notification that the network issues previously reported by Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01180152
Affected components
Update timeline
- investigating May 31, 2026, 05:12 AM UTC
Start Time: 10:06 PM PDT - 05/30/26 End Time: Ongoing We received notification that Econet Leo - UCOM (642/01;82) from Burundi (BI) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01180152
- resolved May 31, 2026, 09:43 AM UTC
Start Time: 10:06 PM PDT - 05/30/26 End Time: 12:08 AM PDT- 05/31/26 We received notification that the network issues previously reported by Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01180152
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