TeleSign incident

Operator Alert - Egypt (EG) - Orange (Mobinil) (602/01)

Resolved after 2 hours 6 minutes, affecting EMEA - All countries and Egypt, on April 23, 2026.

resolved Apr 23, 2026, 02:27 PM UTC

Start Time: 05:18AM - 04/23/2026 End Time: 06:00AM - 04/23/2026 We received notification that the network issues previously reported by Orange (Mobinil) (602/01) from Egypt (EG) have been resolved. Orange (Mobinil) (602/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01161506

Started
Apr 23, 2026, 12:21 PM UTC
Resolved
Apr 23, 2026, 02:27 PM UTC
Duration
2h 6m
Detected by Pingoru
Apr 23, 2026, 12:21 PM UTC

Affected components

EMEA - All countriesEgypt

Update timeline

  1. investigating Apr 23, 2026, 12:21 PM UTC

    Start Time: [TIMESTAMP IN PST] - MM/DD/YY End Time: Ongoing We received notification that Orange (Mobinil) (602/01) from Egypt (EG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01161506

  2. resolved Apr 23, 2026, 02:27 PM UTC

    Start Time: 05:18AM - 04/23/2026 End Time: 06:00AM - 04/23/2026 We received notification that the network issues previously reported by Orange (Mobinil) (602/01) from Egypt (EG) have been resolved. Orange (Mobinil) (602/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01161506

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