TeleSign incident
Operator Alert - Saudi Arabia (SA) - MTC Saudi Arabia (Zain SA) (420/04;09;10)
Resolved after 2 hours 49 minutes, affecting Saudi Arabia, on May 30, 2026.
Start Time: 08:29 PM PST - 05/29/26 End Time: 09:41 PM PST - 05/29/26 We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) have been resolved. MTC Saudi Arabia (Zain SA) (420/04;09;10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01179915
Affected components
Update timeline
- investigating May 30, 2026, 03:35 AM UTC
Start Time: 8:29 PM PST - 05/29/26 End Time: Ongoing We received notification that MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01179915
- resolved May 30, 2026, 06:25 AM UTC
Start Time: 08:29 PM PST - 05/29/26 End Time: 09:41 PM PST - 05/29/26 We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) have been resolved. MTC Saudi Arabia (Zain SA) (420/04;09;10) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01179915
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