TeleSign incident
Operator Alert - Burundi (BI) - Econet Leo - UCOM (642/01;82) - 05/28/2026
Resolved after 12 hours 58 minutes, affecting EMEA - All countries, on May 29, 2026.
Start Time: 05:21 PM PDT - 05/28/2026 End Time: 05:45 AM PDT - 05/28/2026 We received notification that the network issues previously reported by Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01179145
Affected components
Update timeline
- investigating May 29, 2026, 12:26 AM UTC
Start Time: 05:21PM PDT - 05/28/2026 End Time: Ongoing We received notification that Econet Leo - UCOM (642/01;82) from Burundi (BI) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01179145
- resolved May 29, 2026, 01:24 PM UTC
Start Time: 05:21 PM PDT - 05/28/2026 End Time: 05:45 AM PDT - 05/28/2026 We received notification that the network issues previously reported by Econet Leo - UCOM (642/01;82) from Burundi (BI) have been resolved. Econet Leo - UCOM (642/01;82) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01179145
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