TeleSign incident
Service disruption for phone ID Live - United Kingdom
Resolved after 35 days 16 hours, affecting United Kingdom, on May 28, 2026.
Date: 05/27/2026 Start time: 11:36:30 PM PDT End time: 11:48:30 PM PDT We received notification from our partner that the issue previously noticed in United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Affected components
Update timeline
- investigating May 28, 2026, 07:09 AM UTC
We have received notification that services for Phone ID Live - United Kingdom are experiencing delays. We will inform you as soon as we receive a resolution. #01178575
- resolved Jul 02, 2026, 11:17 PM UTC
Date: 05/27/2026 Start time: 11:36:30 PM PDT End time: 11:48:30 PM PDT We received notification from our partner that the issue previously noticed in United Kingdom has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
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