TeleSign incident
Operator Alert - Saudi Arabia (SA) - MTC Saudi Arabia (Zain SA) (420/04;09;10) - 05/27/2026
Resolved after 2 hours 4 minutes, affecting EMEA - All countries and Saudi Arabia, on May 28, 2026.
Start Time: 08:33 PM PDT - 05/27/2026 End Time: 09:44 PM PDT - 05/27/2026 We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) from Saudi Arabia (SA) have been resolved. MTC Saudi Arabia (Zain SA) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01178510
Affected components
Update timeline
- investigating May 28, 2026, 03:40 AM UTC
Start Time: 08:33PM PDT - 05/27/2026 End Time: Ongoing We received notification that MTC Saudi Arabia (Zain SA) (420/04;09;10) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01178510
- resolved May 28, 2026, 05:44 AM UTC
Start Time: 08:33 PM PDT - 05/27/2026 End Time: 09:44 PM PDT - 05/27/2026 We received notification that the network issues previously reported by MTC Saudi Arabia (Zain SA) from Saudi Arabia (SA) have been resolved. MTC Saudi Arabia (Zain SA) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01178510
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services