TeleSign incident
2-Way service interruptions - Germany (DE) - Multiple operators
Resolved after 5 hours 16 minutes, affecting Germany, on April 22, 2026.
Start Time: 13:28 PDT - 4/22/26 End Time: 18:00 PDT - 4/22/26 Previously reported issues with 2-Way SMS delivery toward Germany (DE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].
Affected components
Update timeline
- investigating Apr 22, 2026, 09:32 PM UTC
Start Time: 13:28 PDT - 4/22/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward Germany (DE). Please note that all DLC and DSC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution.
- resolved Apr 23, 2026, 02:48 AM UTC
Start Time: 13:28 PDT - 4/22/26 End Time: 18:00 PDT - 4/22/26 Previously reported issues with 2-Way SMS delivery toward Germany (DE) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected].
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