TeleSign incident
Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002) - 4/22/26
Resolved after 4 hours 53 minutes, affecting NA & LATAM - All countries, on April 22, 2026.
Start Time: 1:58 PM PDT - 4/22/26 End Time: 6:47 PM PDT - 4/22/26 We received notification that the network issues previously reported by Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01161152
Affected components
Update timeline
- investigating Apr 22, 2026, 09:08 PM UTC
Start Time: 13:58 PDT - 4/22/26 End Time: Ongoing We received notification that Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01161152
- resolved Apr 23, 2026, 02:01 AM UTC
Start Time: 1:58 PM PDT - 4/22/26 End Time: 6:47 PM PDT - 4/22/26 We received notification that the network issues previously reported by Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01161152
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