Resolved after 3 hours 56 minutes, affecting EMEA - All countries, on May 17, 2026.
Start Time: 5:13 AM PDT - 05/17/26 End Time: 7:58 AM PDT - 05/17/26 We received notification that the network issues previously reported by Zain (416/01) from Jordan (JO) have been resolved. Zain (416/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01172644
Affected components
Update timeline
- investigating May 17, 2026, 12:18 PM UTC
Start Time: 5:13 AM PDT - 05/17/26 End Time: Ongoing We received notification that Zain (416/01) from Jordan (JO) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01172644
- resolved May 17, 2026, 04:14 PM UTC
Start Time: 5:13 AM PDT - 05/17/26 End Time: 7:58 AM PDT - 05/17/26 We received notification that the network issues previously reported by Zain (416/01) from Jordan (JO) have been resolved. Zain (416/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01172644
Your product runs on more than TeleSign
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services