TeleSign incident
Operator Alert - Israel (IL) - Telzar 019 (425/19) - 5/16/26
Resolved after 2 hours 58 minutes, affecting EMEA - All countries, on May 16, 2026.
Start Time: 5:12AM PDT - 5/16/26 End Time: 7:06AM PDT - 5/16/26 We received notification that the network issues previously reported by Telzar 019 (425/19) from Israel (IL) have been resolved. Telzar 019 (425/19) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01172417
Affected components
Update timeline
- investigating May 16, 2026, 12:18 PM UTC
Start Time: 5:12AM PDT - 5/16/26 End Time: Ongoing We received notification that Telzar 019 (425/19) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01172417
- resolved May 16, 2026, 03:16 PM UTC
Start Time: 5:12AM PDT - 5/16/26 End Time: 7:06AM PDT - 5/16/26 We received notification that the network issues previously reported by Telzar 019 (425/19) from Israel (IL) have been resolved. Telzar 019 (425/19) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01172417
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