TeleSign incident

Phone ID Contact Addon Service Alert - United States

Resolved after 1 hour 1 minute, affecting United States, on May 16, 2026.

identified May 16, 2026, 09:03 AM UTC

Date: 05/16/2026 Start Time: 01:19 AM PST End Time: Ongoing We received notification from our partner that Phone ID Contact Addon is currently having issues in United States, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

Started
May 16, 2026, 09:03 AM UTC
Resolved
May 16, 2026, 10:04 AM UTC
Duration
1h 1m
Detected by Pingoru
May 16, 2026, 09:03 AM UTC

Affected components

United States

Update timeline

  1. identified May 16, 2026, 09:03 AM UTC

    Date: 05/16/2026 Start Time: 01:19 AM PST End Time: Ongoing We received notification from our partner that Phone ID Contact Addon is currently having issues in United States, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

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