TeleSign incident
Operator Alert - Ethiopia (ET) - Ethiopian Telecommunications (636/01)
Resolved after 3 hours 55 minutes, affecting EMEA - All countries, on May 13, 2026.
Start Time: 11:06 AM PDT - 05/13/26 End Time: 01:20 PM PDT - 05/13/26 We received notification that the network issues previously reported by Ethiopian Telecommunications (636/01) from Ethiopia (ET) have been resolved. Ethiopian Telecommunications (636/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01171104
Affected components
Update timeline
- investigating May 13, 2026, 06:29 PM UTC
Start Time: 11:06 AM PDT - 05/13/26 End Time: Ongoing We received notification that Ethiopian Telecommunications (636/01) from Ethiopia (ET) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01171104
- resolved May 13, 2026, 10:25 PM UTC
Start Time: 11:06 AM PDT - 05/13/26 End Time: 01:20 PM PDT - 05/13/26 We received notification that the network issues previously reported by Ethiopian Telecommunications (636/01) from Ethiopia (ET) have been resolved. Ethiopian Telecommunications (636/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01171104
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