TeleSign incident
Operator Alert - Switzerland (CH) - Salt Mobile SA (228/03) - 5/13/26
Resolved after 1 hour 55 minutes, affecting EMEA - All countries, on May 13, 2026.
Start Time: 00:50 PDT - 5/13/26 End Time: 2:40 AM PDT - 5/13/26 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01170836
Affected components
Update timeline
- investigating May 13, 2026, 07:55 AM UTC
Start Time: 00:50 PDT - 5/13/26 End Time: Ongoing We received notification that Salt Mobile SA (228/03) from Switzerland (CH) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01170836
- resolved May 13, 2026, 09:50 AM UTC
Start Time: 00:50 PDT - 5/13/26 End Time: 2:40 AM PDT - 5/13/26 We received notification that the network issues previously reported by Salt Mobile SA (228/03) from Switzerland (CH) have been resolved. Salt Mobile SA (228/03) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01170836
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