TeleSign incident
Operator Alert - Burundi (BI) - Econet Leo - UCOM (642/01;82)
Resolved after 7 hours 26 minutes, affecting EMEA - All countries, on May 12, 2026.
Start Time: 04:43 AM PDT - 05/12/26 End Time: 09:18 AM PDT - 05/12/26 We received notification that the network issues previously reported by Econet Leo - UCOM from Burundi (BI) have been resolved. Econet Leo - UCOM end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01169865
Affected components
Update timeline
- investigating May 12, 2026, 11:44 AM UTC
Start Time: 04:43 PT - 05/12/26 End Time: Ongoing We received notification that Econet Leo - UCOM (642/01;82) from Burundi (BI) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01169865
- resolved May 12, 2026, 07:11 PM UTC
Start Time: 04:43 AM PDT - 05/12/26 End Time: 09:18 AM PDT - 05/12/26 We received notification that the network issues previously reported by Econet Leo - UCOM from Burundi (BI) have been resolved. Econet Leo - UCOM end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01169865
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