TeleSign incident
Operator Alert - Bangladesh (BD) - Robi Axiata (Airtel) (470/02;06;07)
Resolved after 3 hours 56 minutes, affecting APAC - All countries, on May 11, 2026.
Start Time: 4:55 AM PDT - 05/11/26 End Time: 6:42 AM PDT - 05/11/26 We received notification that the network issues previously reported by Robi Axiata (Airtel) from Bangladesh (BD) have been resolved. Robi Axiata (Airtel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01169137
Affected components
Update timeline
- investigating May 11, 2026, 12:01 PM UTC
Start Time: 4:55 AM PDT - 05/11/26 End Time: Ongoing We received notification that Robi Axiata (Airtel) from Bangladesh (BD) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01169137
- resolved May 11, 2026, 03:57 PM UTC
Start Time: 4:55 AM PDT - 05/11/26 End Time: 6:42 AM PDT - 05/11/26 We received notification that the network issues previously reported by Robi Axiata (Airtel) from Bangladesh (BD) have been resolved. Robi Axiata (Airtel) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01169137
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