TeleSign incident
Operator Alert - Saudi Arabia (SA) - Virgin KSA (420/05) 05/09/26
Resolved after 5 hours, affecting Saudi Arabia, on May 10, 2026.
Start Time: 20:55 PM PST - 05/09/26 End Time: 23:55 PM - 05/09/26 We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01168702]
Affected components
Update timeline
- investigating May 10, 2026, 05:00 AM UTC
Start Time: 20:55 PM PST - 05/09/26 End Time: Ongoing We received notification that Virgin KSA (420/05) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF[01168702]
- resolved May 10, 2026, 10:01 AM UTC
Start Time: 20:55 PM PST - 05/09/26 End Time: 23:55 PM - 05/09/26 We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01168702]
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